General

What is SelfSignal?

SelfSignal is a self-discovery platform that offers educational personality, relationship, career, lifestyle, and self-growth tests. After completing a test, you receive a personalized report based on your answers. The goal is to help you better understand your patterns, preferences, strengths, and areas for reflection.

Are SelfSignal tests professional evaluations?

No. SelfSignal reports are educational self-reflection tools. They are not professional evaluations, treatment, therapy, or advice from a licensed provider. They are designed to help you think about personal patterns, preferences, and everyday decisions. For personal, legal, or urgent concerns, please contact a qualified professional.

How can I contact support?

You can contact us by email at info@self-signal.com. We'll do our best to help with account access, results, billing, cancellations, and technical issues.

Billing & Subscriptions

How does 7-day Full Access work?

7-day Full Access costs $1 today. On day 7, it renews at $29.99 per month unless you cancel before renewal.

What is included in the Lifetime plan?

Lifetime Access costs $99.95 as a one-time purchase with no renewal. It means access for the commercial lifetime of the SelfSignal service, not the lifetime of an individual user.

How does Monthly Full Access work?

Monthly Full Access costs $29.99 today and renews at $29.99 each month unless you cancel before the next renewal.

Can I cancel recurring access?

Yes. You can cancel recurring access before its next renewal through the Cancel Subscription page or by contacting info@self-signal.com. Your next renewal date appears at checkout and in Stripe's billing portal. Cancellation stops future renewals while access continues through the current paid period.

What happens if a renewal payment fails?

Recurring access is paused when a renewal payment fails. Stripe may retry the payment; access is restored automatically after a successful retry. Contact info@self-signal.com if you need help updating your payment method.

Results & Reports

How do I get my results?

After you complete a test, SelfSignal generates a personalized report based on your answers. Depending on your access plan, you may see a preview first and then unlock the full report. Your results may also be sent to the email address used during checkout or account creation. If you cannot find your results, check your spam or promotions folder, or contact us at info@self-signal.com.

Do I need an account to use SelfSignal?

Some features may work without a traditional account, but you may need to provide an email address to access your report, receive a result link, manage your subscription, or restore access later. If account features are available, you are responsible for keeping your login details secure.

Can I retake a test?

Yes. You may retake tests if your plan allows access to them. Your answers and results may change depending on your current thoughts, mood, circumstances, and how you respond at the time of taking the test. SelfSignal reports are intended to support reflection, not to provide fixed or permanent labels.

What should I do if I cannot access my report?

First, check whether you used the correct email address during checkout or account creation. Also check your spam, junk, or promotions folder. If you still cannot access your report, contact us at info@self-signal.com and include the email address used for purchase.

Privacy & Safety

Are my answers private?

We take privacy seriously. Your test answers are used to generate your report, operate the platform, improve the service, and provide support when needed. We do not store full payment card details. Payments are processed by third-party payment providers. For more details, please read our Privacy Policy.

Still have questions?

Contact us at info@self-signal.com.